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Jack O'Brien9:47 AM on August 1, 20252 min read

The 75% Discount No One Told You about

If you work in a nonprofit organisation and you’ve never heard of Atlassian’s community discount, this one’s for you.

Ask any charity leader what their biggest challenge is, and the answer rarely changes: there’s never enough time, never enough people, and never quite enough budget.

So teams get creative. They patch together systems. They use inboxes as helpdesks, spreadsheets as project trackers, and shared drives as policy libraries. It works, just about.

But it comes at a cost.

What many don’t realise is that one of the world’s leading software companies,  Atlassian, offers a 75% discount on its full suite of cloud tools to registered non-profits and charities.

And almost no one is talking about it.

A Powerful Offer, Hiding in Plain Sight

Jira. Confluence. Jira Service Management. These are the tools used by some of the most effective teams in the world,  from NASA to major UK corporations, to manage requests, projects, collaboration, and knowledge.

They’re not just enterprise tools. They’re tools for any team trying to run services effectively, collaborate remotely, respond quickly, and stay organised under pressure.

With Atlassian’s community discount, eligible non-profits can access all of this for a fraction of the commercial price.

So why are so few charities using it?

The Reality: Tools Alone Don’t Solve the Problem

We’ve worked with non-profits who either:

  • Didn’t know this discount existed, or

  • Tried to use the tools, but couldn’t get them working properly, and gave up

In both cases, the result is the same: talented teams stuck in reactive mode, firefighting day to day with little headroom to improve operations.

Discounts don’t drive change, smart, practical implementation does. That’s where Rapid X comes in.

Designed for You, Not Just Installed

At Rapid X, we specialise in helping charities and non-profits unlock the full value of Atlassian tools, quickly and without fuss.

We’re also part of the Pledge 1% initiative, which means we dedicate a portion of our time and expertise to supporting the organisations making a difference, not just the ones making profit.

Most of our clients are up and running in a matter of weeks, and the transformation is immediate:

  • Shared inboxes are replaced with proper request systems for IT, HR, or Facilities

  • Volunteer and staff onboarding becomes structured and repeatable

  • Internal documentation becomes searchable, centralised, and actually used

  • Admin is reduced, freeing time for frontline work

We’re not talking about expensive digital transformation projects. This is focused, practical support that helps stretched teams get organised and breathe again.

And the results speak for themselves:

60% of the non-profits we’ve worked with were already using Atlassian tools, but weren’t seeing real value until we got involved.

A Missed Opportunity You Can Fix Today

We’ll help you:

  • Confirm your eligibility for the Atlassian community discount

  • Identify the tools that could make the biggest difference for your team

  • Configure a setup that suits your people, your services, and your capacity

You can book a free discovery session here, or checkout some of our other Atlassian services here.

This might be the simplest operational win you’ll get this year.

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Jack O'Brien

As a certified SAP Solution Manager professional, Jack brings over 9 years of experience in implementing Application Lifecycle Management (ALM) across various industries. With over 4 years of implementing Atlassian solutions, Jack now focuses on maximising their value and efficiency as a Certified Atlassian Consultant. His passion for ALM and Atlassian products comes from years of firsthand experience implementing these tools on projects.

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