SAP Cloud ALM Q4 Updates - Operations

The Q4 2023 updates for SAP Cloud ALM Operations, introduced a range of significant enhancements and new features aimed at improving operations, monitoring, and management of cloud and hybrid SAP environments. Here's an overview of the key highlights and future goals based on the announcements:

Although the operation functionality on SAP Cloud ALM is already fairly developed, we see these updates as a continued maturity, rather than any game changers.

Enhancements and New Features in Q4 2023

• Real User Monitoring: Now supports sharing custom pages and includes new product support for a variety of SAP solutions such as SAP Ariba Category Management and SAP BTP Kyma Runtime, among others.
• Synthetic User Monitoring: Introduced Performance Event Reactions for business services with dynamic thresholds and enhanced connectivity checks. It also includes configurable runner timeouts and malware scans for screenshots.
• Job & Automation Monitoring: Enhanced to allow visibility into memory consumption and the ability to manage several conditions or events at once, supporting SAP Job Scheduling Service jobs in SAP BTP and Kyma Runtime.
• Configuration & Security Analysis: Now features configuration stores with new columns and pre-validated data for compliance with SAP Security Recommendations.
• Health Monitoring: Enhanced to self-monitor data collection health in Business Process Monitoring KPIs and added support for SAP BTP and Kyma Runtime. 
• Business Service Management: Introduced improvements like enhanced event action variants and also brings an integration between SAP CloudALM and SAP Focused Run, where notification of status events are forwarded.
• Landscape Management: A Service Groups for easier identification is now available and there is an improved endpoint creation for PULL monitoring, for some services.